Built on Trust. Driven by People. Focused on Your Safety.
About Charleston Tech Services
At Charleston Tech Services, we believe that access to support—whether it’s public benefits, digital safety, or workplace resources—should never feel out of reach. We are a dedicated team of professionals driven by a single mission: to simplify complex systems and empower individuals, families, and organizations with the tools, guidance, and confidence they need to thrive.
Every day, we work alongside people navigating challenges like financial hardship, food insecurity, housing instability, lack of access to healthcare, or the overwhelming demands of planning for the future. These aren’t just statistics—they’re real experiences faced by millions. And too often, the systems designed to help feel more like barriers than bridges. We’re here to change that.
Our Mission
To provide personalized, compassionate, and practical support that helps individuals and organizations access the benefits, resources, and security they deserve—clearly, confidently, and without judgment.
Who We Are
Charleston Tech Services is made up of a passionate team of benefits specialists, financial guides, digital safety advocates, and client support professionals who care deeply about helping people live more secure, informed lives. We bring together diverse backgrounds and expertise, but we’re united by a shared belief: that dignity and access go hand in hand.
What sets us apart is our commitment to personal connection. We don’t just hand out information—we listen first. We get to know your unique situation, goals, and concerns, and then we guide you step-by-step toward solutions that make sense for you. Our approach is grounded in empathy, respect, and practical problem-solving. Whether you’re applying for food assistance, exploring retirement options, or trying to secure your digital life, we’re right there with you—no jargon, no red tape, and never a one-size-fits-all answer.
What We Do
Charleston Tech Services provides a range of support services designed to simplify complicated systems and connect people to the help they need most. Here’s how we serve individuals, families, and organizations:
1. Benefits Navigation
We help individuals and families determine what public benefits they may be eligible for—like food assistance (SNAP), Medicaid, housing support, childcare assistance, education funding, and more. Our team guides you through the application process, explains required documentation, and ensures every step is clear, correct, and manageable.
We also provide support with appeals, renewals, and follow-up—so you’re never left to figure it out alone.
2. Eligibility Checks & Claims Assistance
We make it simple to check your eligibility for various programs. Using our streamlined intake process, we assess your situation and match you with relevant support systems. Then, we help you complete applications, handle necessary paperwork, and track your progress to make sure nothing gets lost in the system.
3. Financial Wellness & Retirement Planning
Whether you’re preparing for retirement, managing debt, or looking for better ways to budget and save, we offer personalized guidance to help you take control of your financial future. We break down pensions, 401(k) options, Social Security, and other retirement plans in easy-to-understand terms—so you can make smart decisions with confidence.
We also teach practical financial skills to help you manage money now and build long-term security for tomorrow.
4. Healthcare & Insurance Support
Understanding healthcare plans and insurance coverage can be confusing and overwhelming. We explain your options—medical, dental, vision, life insurance, and prescription coverage—in simple language and help you enroll in the right programs for your needs. Our guidance ensures you’re not overpaying or missing out on critical coverage.
5. Education & Skill-Building Resources
Whether you’re finishing high school, learning a new trade, or switching careers, we connect you with scholarships, job training programs, certifications, and continuing education opportunities. We believe skill-building is essential to long-term stability and upward mobility, and we’re here to help you take the next step—wherever you’re starting from.
6. Workplace Benefits Optimization
We work with both employers and employees to ensure workplace benefits are fully understood and optimized. Employers rely on us to help design competitive, budget-conscious packages that attract and retain top talent. Employees turn to us for help understanding and using the benefits already available to them—from healthcare and retirement to wellness programs and paid leave.
7. Cybersecurity & Digital Protection
In today’s world, staying safe online is part of personal and professional security. We provide support in protecting your digital life—from home Wi-Fi security and parental controls to safeguarding business networks. Our goal is to make cybersecurity simple and approachable for everyone—no tech degree required.
Our Values
Clarity
We believe that knowledge is power. Our job is to turn complicated systems into understandable, manageable steps. No jargon. No guesswork.
Compassion
We approach every client with empathy, respect, and care. Life is challenging enough—you deserve support that understands and uplifts.
Integrity
Your privacy is our priority. Everything you share is confidential, and we handle your information with professionalism and discretion.
Empowerment
We’re not here to do it for you—we’re here to do it with you. Our goal is to equip you with the confidence and tools to take control of your own journey.
Accessibility
Our services are free and built to serve people from all walks of life. Whether you’re an individual in need or an employer seeking solutions, we make support approachable, inclusive, and practical.
Who We Serve
Individuals & Families: Seeking benefits, financial guidance, education, or digital safety support.
Low-Income Households: Facing barriers to healthcare, housing, food, or financial stability.
Employers: Looking to improve benefits packages, increase retention, or offer added support to staff.
Communities: Seeking long-term impact through equitable access to resources.
Why It Matters
In a world where systems are growing more complex and life feels more uncertain, access to trustworthy support isn’t a luxury—it’s a necessity. Millions of people struggle to claim the benefits they’re entitled to, simply because they don’t know where to start or get lost in the process.
Charleston Tech Services was built to change that. We believe no one should be left to figure it out alone. Through hands-on support, expert guidance, and a human-centered approach, we help people move from overwhelmed to empowered—and from surviving to thriving.
Let’s Move Forward Together
Whether you’re navigating benefits, planning your future, or protecting your family, Charleston Tech Services is here to walk alongside you. Our team is ready to listen, support, and help you access the tools and resources that bring real change—and real peace of mind.
Let us help you take the next step.